Log In | Uphold®: Sign In to Your Account

This page explains how to sign in, what to expect during the login flow, recommended security practices, and troubleshooting tips. It also gathers official Uphold resources in one place for quick access.

1. What to expect in the Uphold login flow

Uphold uses a standard two-step web login: enter email and password, followed by a device confirmation step. On desktop this often appears as a QR code to scan with your Uphold mobile app; on mobile you may receive a push notification to confirm the session. If you are an enterprise customer, you may use the enterprise portal sign-in flow. These flows are designed to reduce password-only access and provide an extra, device-based check before showing account dashboards. :contentReference[oaicite:5]{index=5}

2. Step-by-step sign-in (desktop)

1. Open your browser and go to uphold.com. (Make sure the URL begins with https:// and the domain is correct.) :contentReference[oaicite:6]{index=6}
2. Click Log in, enter your registered email and password.
3. If prompted, open the Uphold mobile app on your phone and either approve the push notification or scan the QR code shown on the web. Confirm “Yes, it’s me” to complete the login.
4. If you cannot approve the request, use the recovery or help options on the Help Center for steps to regain access. :contentReference[oaicite:7]{index=7}

3. Security & best practices (must-read)

Protecting access is critical: use a strong unique password, enable two-factor authentication (2FA) where offered, prefer authenticator apps or device push confirmation over SMS, and never share login credentials or verification codes.

• Use a password manager to generate and store a unique password for Uphold.
• Enable 2FA in your account settings as soon as you can; keep recovery codes in a safe place.
• Beware of phishing: only use links you trust and confirm the domain is uphold.com. If an unsolicited message asks you to log in now, go to the official site directly. :contentReference[oaicite:8]{index=8}
• For high-value accounts, consider device-based biometric unlock on your mobile device and lock your phone with a strong screen passcode.
• If you use third-party browser extensions, evaluate them carefully — some can capture keystrokes or form data.

4. Troubleshooting common login problems

If you can’t log in: confirm the site is up (sometimes maintenance occurs), check your password, check the Help Center for 2FA reset instructions, or contact support. If the site shows maintenance or a status page, follow the guidance there. :contentReference[oaicite:9]{index=9}

5. When to contact official support

Contact official Uphold support if you suspect your account is compromised, cannot complete identity verification, or need assistance with account freezes or closures. Use the contact page or the Help Center to submit requests rather than replying to unsolicited messages. :contentReference[oaicite:10]{index=10}

6. Accessibility & device tips

Uphold’s web forms are normally accessible to keyboard and screen reader users; if you face accessibility issues during sign-in, use the Help Center articles or contact support for alternative verification options.

7. Quick recap — secure sign-in checklist

Check these before each session: correct domain, updated browser, one-time codes stored securely, device confirmations expected, Help Center bookmarked for recovery steps.